Relationship Banker: Customer Growth & Service

NEW PEOPLES BANK; Princeton (WV); On-site; USD 28,000 - 40,000; Full time

Job summary

New Peoples Bank in Princeton, West Virginia is seeking a customer-focused Teller to provide friendly service, handle routine transactions accurately, and promote bank products during daily interactions.

You will maintain knowledge of deposits, loans, and digital banking options, meet performance goals, and support team efforts in sales campaigns while upholding compliance and confidentiality.

Training will cover bank policies, safety procedures, and privacy guidelines to ensure quality service.

Qualifications

• High school diploma or GED; Bachelor's degree preferred; 1 year business or retail experience required.

Responsibilities

• Handle daily teller transactions accurately and efficiently.
• Maintain regulatory compliance and privacy standards.
• Cross-sell bank products during customer interactions.
• Assist customers with ITM issues and account questions.
• Support night deposits and safe deposit box procedures.
• Provide exceptional service and resolve customer inquiries.

Skills

Customer service

Sales skills

Communication

Professionalism

Microsoft Office

Relationship building

Education

Bachelor's degree preferred

1 year business or retail experience

Job description

New Peoples Bank in Princeton, West Virginia is seeking a customer-focused Teller to provide friendly service, handle routine transactions accurately, and promote bank products during daily interactions.

You will maintain knowledge of deposits, loans, and digital banking options, meet performance goals, and support team efforts in sales campaigns while upholding compliance and confidentiality.

Training will cover bank policies, safety procedures, and privacy guidelines to ensure quality service.