Client Relationship Specialist - Banking & Sales

New Peoples Bank, Inc.; Virginia; On-site; USD 32,000 - 42,000; Full time

Job summary

New Peoples Bank, Inc. seeks a customer service oriented teller to strengthen customer relationships and meet sales goals. You will handle transactions, advise clients on bank products, and maintain product knowledge, while ensuring accuracy and compliance with bank policies.

The role emphasizes strong communication, teamwork, and reliable service in a fast-paced retail banking environment with opportunities for growth and community engagement.

Qualifications

• High school diploma or GED; one year of business or retail experience required.
• Bachelor's degree from four-year college or university preferred.
• Strong customer service and sales skills with excellent verbal and written communication.

Responsibilities

• Serve as customers' single point of contact for bank products and services.
• Identify and match customer needs with bank products; refer to other staff as needed.
• Process a variety of transactions accurately and per policy; handle deposits, payments, and wire documentation.
• Assist with night deposit procedures and vault-related duties as required.
• Participate in meetings and community involvement events and uphold security procedures.

Skills

Customer service

Sales skills

Communication

Microsoft Office

Teamwork

Education

High school diploma or GED

One year of business or retail experience

Bachelor's degree preferred

Job description

New Peoples Bank, Inc. seeks a customer service oriented teller to strengthen customer relationships and meet sales goals. You will handle transactions, advise clients on bank products, and maintain product knowledge, while ensuring accuracy and compliance with bank policies.

The role emphasizes strong communication, teamwork, and reliable service in a fast-paced retail banking environment with opportunities for growth and community engagement.