Relationship Banker: Client Growth & Service Lead

New Peoples Bank, Inc.; Bluefield (VA); On-site; USD 22,000 - 29,000; Full time

Job summary

New Peoples Bank, Inc. is seeking a full-time Teller with strong customer service and sales abilities to serve customers across the Northern Market Region. You will be the single point of contact for product inquiries, help identify financial needs, and drive sales while maintaining compliance with bank policies.

The role requires attention to detail, teamwork, and a commitment to delivering excellent customer service. Prior retail or business experience is valued, with training provided.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• At least 1 year of business or retail experience; required training completed.
• Ability to develop product knowledge and regulatory understanding.
• Excellent verbal and written communication and customer service skills.

Responsibilities

• Serve as customers' single point of contact for New Peoples Bank products and services.
• Meet performance goals and participate in sales campaigns.
• Process a variety of transactions accurately and per policy.
• Maintain knowledge of bank products, policies, and regulatory issues.
• Provide assistance to lending personnel with related duties.
• Deliver strong community visibility and participate in meetings/events.

Skills

Customer service

Sales

Communication

Microsoft Office

Teamwork

Education

High school diploma

Bachelor's degree preferred

Job description

New Peoples Bank, Inc. is seeking a full-time Teller with strong customer service and sales abilities to serve customers across the Northern Market Region. You will be the single point of contact for product inquiries, help identify financial needs, and drive sales while maintaining compliance with bank policies.

The role requires attention to detail, teamwork, and a commitment to delivering excellent customer service. Prior retail or business experience is valued, with training provided.