Relationship Banker: Customer Growth & Service

WSFS Bank; King of Prussia (PA); Sur place; USD 37 000 - 53 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Paid time off

Résumé du poste

WSFS Bank's Personal Bankers will be responsible for providing products and services to enhance our customer relationships. The incumbent will get to know their customers, understand and educate them regarding their financial needs, and recommend the appropriate products and services through in-person interactions and outbound calling efforts.

This role will be responsible for opening new accounts and submitting loan applications.

Qualifications

• High School Diploma or equivalent is required.
• Must have at least one year of face-to-face customer service experience.
• Previous cash handling experience is required.
• Prior sales experience is required.
• Must have a proven ability to work with customers in an enthusiastic manner.
• Previous experience in a retail sales environment is strongly preferred.
• Must have a proven ability for attention to detail.
• Ability to use and learn multiple banking and software programs.
• Must have proven, excellent customer service skills.
• Must have excellent oral and written communication skills.
• Must possess the ability to market Bank products and services.
• One year of previous banking experience preferred.

Responsabilités

• Provide products and services to enhance customer relationships through in-person interactions and outbound calls.
• Open new accounts and submit loan applications.
• Educate customers about financial needs and recommended products and services.
• Comply with bank policies, procedures, and regulatory requirements.
• Resolve customer service issues and process account maintenance requests.
• Promote the bank's digital banking services.
• Assist customers with teller transactions and process transactions timely and accurately.

Connaissances

Customer service

Cash handling

Sales experience

Communication skills

Detail oriented

Retail experience

Banking software

Formation

High School Diploma or equivalent

Description du poste

WSFS Bank's Personal Bankers will be responsible for providing products and services to enhance our customer relationships. The incumbent will get to know their customers, understand and educate them regarding their financial needs, and recommend the appropriate products and services through in-person interactions and outbound calling efforts.

This role will be responsible for opening new accounts and submitting loan applications.