Relationship Banker: Consultative Banking & Growth

NBT Bank; Hamlin Township (PA); On-site; USD 38,000 - 49,000; Full time

Benefits offered by this job

Health insurance

HSA contributions

401(k) with employer matching

Parental leave

Tuition reimbursement

Job summary

NBT Bank is seeking a Relationship Banker to deliver high‑quality customer service and responsive support in branch or phone interactions. You will open deposits, handle consumer lending tasks, and educate customers on products while meeting branch goals.

The role emphasizes accurate transaction processing, cross-selling, and proactive issue resolution in a fast-paced environment. Community involvement and training duties may also apply.

Qualifications

• High School Diploma or Equivalent required.

Responsibilities

• Process daily transactions and account servicing with high accuracy.
• Provide consultative customer service and cross-sell suitable products.
• Participate in community CRA activities.
• Assist with training and other duties as assigned.

Skills

Customer service

Sales experience

Communication

Mathematical skills

Teamwork

Decision Pro knowledge

LTV/DTI calculations

Credit reports reading

Problem solving

Computer literacy

Education

High School Diploma or GED

Tools

Decision Pro

Job description

NBT Bank is seeking a Relationship Banker to deliver high‑quality customer service and responsive support in branch or phone interactions. You will open deposits, handle consumer lending tasks, and educate customers on products while meeting branch goals.

The role emphasizes accurate transaction processing, cross-selling, and proactive issue resolution in a fast-paced environment. Community involvement and training duties may also apply.