Relationship Banker: Client Solutions & Growth

Bank of America; Raleigh (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

Bank of America in Raleigh, NC is seeking a client-focused associate to engage with customers in the lobby, educate on self-service options, and process cash transactions as needed. You will have in-depth conversations with clients to understand financial goals and connect them with suitable solutions.

The role requires a proactive mindset, strong communication, and the ability to work within established processes while meeting regulatory requirements.

Qualifications

• Enthusiastic self-starter with a strong work ethic and results-driven focus.
• Ability to learn and adapt to new information and technology platforms.
• Willingness to work weekends or extended hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Client Focus

Oral Communications

Problem Solving

Relationship Building

Time Management

Education

Bachelor's Degree in Business/Finance

High School Diploma / GED

Job description

Bank of America in Raleigh, NC is seeking a client-focused associate to engage with customers in the lobby, educate on self-service options, and process cash transactions as needed. You will have in-depth conversations with clients to understand financial goals and connect them with suitable solutions.

The role requires a proactive mindset, strong communication, and the ability to work within established processes while meeting regulatory requirements.