Relationship Banker - Client Solutions & Banking Guidance

Bank of America; Clemson (SC); On-site; USD 19,000 - 25,000; Full time

Job summary

Bank of America is actively seeking team-oriented individuals to assist clients in the lobby, educate on self-service options, and process cash transactions. You will engage with clients to understand financial needs and connect them to suitable solutions that support their goals.

The role emphasizes relationship-building, adherence to policies, and delivering a high-quality client experience in a 40-hour work week, with potential weekend shifts.

Qualifications

• Enthusiastic self-starter with a strong work ethic and results focus.
• Collaborates effectively to build relationships and serve clients.
• Passion and drive to improve clients' financial lives.
• Confident in identifying solutions for new and existing clients.
• Effective communicator comfortable engaging all clients.
• Able to learn and adapt to new information and technology platforms.
• Educates clients on self-service banking (ATM, online, mobile).
• Strong critical thinking and problem-solving skills.
• Follows established processes and laws in daily activities.
• Efficient time and capacity management.
• Focus on results while acting in the client’s best interest.
• Willing to work weekends/extended hours at various centers within reasonable distance.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes to do right by clients and the bank while complying with laws.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree

Associate's Degree in business or finance

Job description

Bank of America is actively seeking team-oriented individuals to assist clients in the lobby, educate on self-service options, and process cash transactions. You will engage with clients to understand financial needs and connect them to suitable solutions that support their goals.

The role emphasizes relationship-building, adherence to policies, and delivering a high-quality client experience in a 40-hour work week, with potential weekend shifts.