Relationship Banker: Client Success & Banking Advisor

Bank of America; Clay Arsenal (CT); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America is hiring to engage clients in the lobby and educate them on self-service banking options (mobile, online, ATM). You will accurately process cash transactions, deepen client conversations about financial goals, and connect clients to appropriate solutions.

The role emphasizes building relationships, following procedures, and complying with laws while delivering excellent client experiences. Flexibility for weekend/extended hours is required.

Qualifications

• Experience working in financial services or retail banking is a plus.
• Ability to learn and adapt to new information and technology platforms.
• Strong communication and interpersonal skills to educate clients on self-service banking.

Responsibilities

• Educate clients in the lobby on self-service resources (mobile/online banking and ATMs).
• Process cash transactions accurately and efficiently for clients.
• Build relationships to meet clients' financial needs and connect them to solutions.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Education

High School Diploma / GED

Job description

Bank of America is hiring to engage clients in the lobby and educate them on self-service banking options (mobile, online, ATM). You will accurately process cash transactions, deepen client conversations about financial goals, and connect clients to appropriate solutions.

The role emphasizes building relationships, following procedures, and complying with laws while delivering excellent client experiences. Flexibility for weekend/extended hours is required.