Relationship Banker: Build Clients, Deliver Banking Solutions

Bank of America Corporation; Little Rock (AR); On-site; USD 21,000 - 30,000; Full time

Job summary

Bank of America Corporation in the United States is seeking a client-focused role to engage customers in the lobby, educate on self-service banking, and process cash transactions accurately. The position supports exceptions and connects clients to solutions that meet financial goals.

The role requires strong communication, relationship-building, and a willingness to work varied hours, including weekends, at multiple financial centers based on business needs.

Qualifications

• Enthusiastic, motivated self-starter focused on results.
• Collaborates well to meet client needs and build relationships.
• Demonstrates passion and drive to deliver a great client experience.
• Able to identify solutions for new and existing clients.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to laws and regulations.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Customer focus

Relationship building

Problem solving

Communication skills

Adaptability

Time management

Sales mindset

Team collaboration

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America Corporation in the United States is seeking a client-focused role to engage customers in the lobby, educate on self-service banking, and process cash transactions accurately. The position supports exceptions and connects clients to solutions that meet financial goals.

The role requires strong communication, relationship-building, and a willingness to work varied hours, including weekends, at multiple financial centers based on business needs.