Relationship Banker: Client Growth & Solutions Expert

Bank of America Corporation; Dallas (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Bank of America Corporation is hiring for a client-facing role in Dallas, focused on engaging clients in the lobby and assisting with self-service transactions. The role emphasizes accurate cash handling, deep conversations to understand financial priorities, and connecting clients to suitable solutions.

It requires adaptability, a strong work ethic, and the ability to work weekends or extended hours. Responsibilities include building relationships, following established processes in compliance

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic.
• Collaborates effectively to get things done and build relationships.
• Strong client focus and drive to deliver a great customer experience.
• Comfortable identifying solutions for client needs and explaining options.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service banking.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients’ financial needs.
• Follow processes and guidelines to comply with laws and bank policies.
• Manage center traffic, appointments, and outbound calls.
• Drive the client experience and cash responsibilities.

Skills

Adaptability

Customer focus

Relationship building

Problem solving

Communication

Sales

Time management

Education

High School Diploma

Bachelor’s degree in business/finance

Job description

Bank of America Corporation is hiring for a client-facing role in Dallas, focused on engaging clients in the lobby and assisting with self-service transactions. The role emphasizes accurate cash handling, deep conversations to understand financial priorities, and connecting clients to suitable solutions.

It requires adaptability, a strong work ethic, and the ability to work weekends or extended hours. Responsibilities include building relationships, following established processes in compliance