Relationship Banker: Client Solutions & Banking Expert

Bank of America Corporation; Denville (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America Corporation seeks a candidate to engage clients in the lobby, educate on self-service resources, and process cash transactions accurately. You will have in-depth conversations to understand clients’ priorities and connect them to solutions that meet financial goals.

Roles include building relationships, following compliant processes, and coordinating with experts in lending, investments, and small business services to grow our client base while maintaining strong cash handling

Qualifications

• High school diploma or equivalent required.
• Bachelor's or business-related degree preferred for some roles.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America Corporation seeks a candidate to engage clients in the lobby, educate on self-service resources, and process cash transactions accurately. You will have in-depth conversations to understand clients’ priorities and connect them to solutions that meet financial goals.

Roles include building relationships, following compliant processes, and coordinating with experts in lending, investments, and small business services to grow our client base while maintaining strong cash handling