Relationship Banker & Client Solutions Advisor

Bank of America Corporation; Irving (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America Corporation is seeking a client-focused team member to educate clients in the lobby on self-service options and assist with transactions. You will process cash, engage in meaningful conversations to understand financial goals, and connect clients with suitable solutions to enhance their financial lives.

Based in Irving, TX, the role requires strong communication, adaptability, and the ability to work weekends.

Qualifications

• Demonstrates enthusiasm, motivation, and a client-first mindset.
• Capable of learning new information and technology platforms.
• Effective communicator with a focus on delivering an excellent client experience.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Client Solutions

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma or GED

Bachelor's Degree

Business-related Associate's Degree

Job description

Bank of America Corporation is seeking a client-focused team member to educate clients in the lobby on self-service options and assist with transactions. You will process cash, engage in meaningful conversations to understand financial goals, and connect clients with suitable solutions to enhance their financial lives.

Based in Irving, TX, the role requires strong communication, adaptability, and the ability to work weekends.