Relationship Banker: Client Growth & Solutions

Bank of America; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Bank of America is hiring for a frontline banking role in Phoenix. The position focuses on educating clients about self-service options (ATM, online banking, mobile banking) and accurately processing cash transactions, while building relationships to meet financial needs.

You will engage clients, follow established procedures, and collaborate with specialists in lending and investments to support clients’ financial goals. Weekend/evening shifts may be required.

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic and results focus.
• Collaborates effectively to get things done and build relationships.
• Able to explain solutions to clients and educate them on banking options.
• Comfortable engaging all clients and learning new technology platforms.

Responsibilities

• Executes the bank's risk culture and aims for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to act in the client's and bank's best interest.
• Grows business knowledge by partnering with experts in various financial services.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and aids cash handling as needed.

Skills

Self-starter

Relationship building

Effective communication

Customer focus

Time management

Problem solving

Education

Bachelor's degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America is hiring for a frontline banking role in Phoenix. The position focuses on educating clients about self-service options (ATM, online banking, mobile banking) and accurately processing cash transactions, while building relationships to meet financial needs.

You will engage clients, follow established procedures, and collaborate with specialists in lending and investments to support clients’ financial goals. Weekend/evening shifts may be required.