Weekend-Ready Relationship Banker: Grow Clients & Solutions

Bank of America; Phoenix (AZ); On-site; USD 25,000 - 32,000; Full time

Job summary

Bank of America in Phoenix, AZ is seeking a customer-focused team member to engage clients in the lobby, educate on self-service options, and process cash transactions with accuracy. You will conduct deep conversations to understand financial goals and connect clients to suitable solutions.

The role emphasizes building client relationships, following processes, and collaborating with experts across banking products. Weekend and extended hours may be required.

Qualifications

• Enthusiastic, self-starter with a strong work ethic and results‑oriented mindset.
• Effective collaboration to help clients; build and nurture relationships.
• Ability to identify client needs and offer appropriate solutions.
• Strong communication and comfort engaging all clients; adapt to new information.
• Proficient in guiding clients through self-service banking channels.

Responsibilities

• Executes bank risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Adheres to processes and regulations in daily activities for clients and bank.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls.

Skills

Customer focus

Communication

Sales experience

Problem solving

Team collaboration

Adaptability

Time management

Education

Bachelor's Degree or related

Job description

Bank of America in Phoenix, AZ is seeking a customer-focused team member to engage clients in the lobby, educate on self-service options, and process cash transactions with accuracy. You will conduct deep conversations to understand financial goals and connect clients to suitable solutions.

The role emphasizes building client relationships, following processes, and collaborating with experts across banking products. Weekend and extended hours may be required.