Relationship Banker: Client Growth & Financial Solutions

NBMBAA; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America in Phoenix is seeking a Client Service Teller to engage clients in the lobby, assist with cash and self-service transactions, and gain in-depth knowledge of clients' financial priorities. You will connect clients to solutions that align with their goals and ensure accuracy in cash handling.

The role emphasizes risk culture, compliant processes, and a strong focus on service quality. Weekend and extended hours may be required to support branch operations.

Qualifications

• Enthusiastic self-starter with strong work ethic.
• Ability to learn new information and technology platforms.
• Comfortable engaging all clients and educating on self-service banking.
• Follows processes and complies with laws and regulations.

Responsibilities

• Engages clients in lobby to educate and assist with transactions via self-service channels.
• Processes cash transactions accurately and efficiently.
• Builds relationships to meet clients' financial needs and goals.
• Manages branch traffic, appointments, and outbound calls.
• Drives client experience and adheres to risk culture and operational standards.

Skills

Adaptability

Customer Focus

Problem Solving

Relationship Building

Education

Bachelor's Degree or related Associate’s Degree

Job description

Bank of America in Phoenix is seeking a Client Service Teller to engage clients in the lobby, assist with cash and self-service transactions, and gain in-depth knowledge of clients' financial priorities. You will connect clients to solutions that align with their goals and ensure accuracy in cash handling.

The role emphasizes risk culture, compliant processes, and a strong focus on service quality. Weekend and extended hours may be required to support branch operations.