Relationship Banker: Client Growth & Service

Habitat For Humanity Of Durham; Raleigh (NC); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Paid vacation and holidays

Job summary

Truist Financial Corporation is seeking a customer-focused teller/relationship support professional for our Raleigh, NC branch. The role emphasizes accurate cash handling, quality client service, and outbound outreach to identify client needs and opportunities.

You will support sales through outbound calls, promote digital banking, and collaborate with branch teams while upholding compliance and service standards.

Qualifications

• High school diploma or equivalent education required.
• Two years teller/cash handling or client service experience.
• Six months client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to use PC and branch automation software.
• Ability to multi-task under time constraints.
• Proficiency with Microsoft Office software products.
• Ability to travel for temporary staffing needs as required.
• Ability to work weekends and/or extended hours with occasional travel.

Responsibilities

• Provide a distinctive client experience and handle transactions while identifying needs.
• Educate clients on digital self-service solutions including ATMs and online/mobile banking.
• Support sales through outbound calls and identifying client opportunities.
• Understand Integrated Relationship Management (IRM) to deliver Truist solutions.
• Participate in Retail Community Bank Leadership routines.
• Attend training to advance product knowledge and service delivery.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new accounts and problem resolution.

Skills

Two years teller or cash handling or

Six months client relationship/sales

Excellent interpersonal &communication

Multi-task under time constraints

MS Office proficiency

Travel for temporary staffing

Weekend/extended hours availability

Education

High school diploma or equivalent education

Tools

Branch automation software

Job description

Truist Financial Corporation is seeking a customer-focused teller/relationship support professional for our Raleigh, NC branch. The role emphasizes accurate cash handling, quality client service, and outbound outreach to identify client needs and opportunities.

You will support sales through outbound calls, promote digital banking, and collaborate with branch teams while upholding compliance and service standards.