Relationship Banker: Client Growth & Financial Guidance

Bank of America Corporation; Eugene (OR); On-site; USD 25,000 - 33,000; Full time

Job summary

Bank of America in the United States is seeking a Customer Service Associate to engage clients in the lobby, educate on self-service banking, and process cash transactions such as deposits and withdrawals. The role emphasizes building relationships, evaluating client needs, and guiding clients to solutions that align with their financial goals.

You will work 40 hours per week on 1st shift, with flexibility for weekends and extended hours across locations.

Qualifications

• Enthusiastic self-starter with strong work ethic and results orientation.
• Able to build and nurture client relationships to meet financial needs.
• Capable of learning new information and technology platforms.

Responsibilities

• Engages clients in the lobby and educates on self-service resources (mobile, online banking, ATM).
• Processes cash transactions accurately and efficiently.
• Develops deep client conversations to understand financial goals and connect to solutions.

Skills

Client focus

Communication

Sales orientation

Time management

Financial knowledge

Problem solving

Self-service banking

Flexibility

Education

High School Diploma / GED

Job description

Bank of America in the United States is seeking a Customer Service Associate to engage clients in the lobby, educate on self-service banking, and process cash transactions such as deposits and withdrawals. The role emphasizes building relationships, evaluating client needs, and guiding clients to solutions that align with their financial goals.

You will work 40 hours per week on 1st shift, with flexibility for weekends and extended hours across locations.