Relationship Banker — Client Experience & Solutions

JP Morgan Chase; Greenville (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Relationship Banker in Greenville to welcome clients, provide banking solutions, and help them navigate digital tools like Chase Mobile App and Chase.com. You will build relationships, understand financial needs, and collaborate with specialists for complex requests.

The role emphasizes hospitality, compliance with banking regulations, and the ability to work flexible branch hours, including weekends.

Qualifications

• High school diploma or GED required.
• Ability to work weekends and some evenings.
• Strong communication and customer service skills.
• Familiarity with bank policies and regulatory requirements.

Responsibilities

• Put clients first and exceed expectations by delivering friendly service.
• Engage in clear, polite communication to build trust with clients.
• Assist walk-in and scheduled clients in person and by phone.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products, services, and procedures to consult on banking solutions.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Customer service

Communication

Active listening

Problem solving

Regulatory compliance

Time flexibility

Education

High school diploma or equivalent

Job description

JPMorgan Chase is seeking an Associate Relationship Banker in Greenville to welcome clients, provide banking solutions, and help them navigate digital tools like Chase Mobile App and Chase.com. You will build relationships, understand financial needs, and collaborate with specialists for complex requests.

The role emphasizes hospitality, compliance with banking regulations, and the ability to work flexible branch hours, including weekends.