Relationship Banking Specialist

JP Morgan Chase; Greenville (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

JP Morgan Chase is seeking an Associate Relationship Banker for our Greenville, SC branch to deliver exceptional client service and guidance on banking solutions. You will engage customers in person and by phone, using Chase Mobile, Chase.com, and ATMs to meet financial needs and enhance their experience.

The role emphasizes relationship-building, compliance, and cross-team collaboration to connect clients with specialists for complex financial needs.

Qualifications

• Excellent communication skills for in-person and phone interactions.
• Ability to create memorable experiences and tailor service to clients.
• Adherence to banking policies, procedures and regulatory requirements.

Responsibilities

• Put clients first and deliver attentive, friendly service in a branch.
• Communicate clearly to help clients and build trust, understanding needs.
• Assist walk-in and scheduled clients; build relationships and tailor recommendations.
• Educate clients on technology solutions like Chase Mobile and Chase.com.
• Learn products quickly and connect clients to specialists for complex needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Excellent communication

Memorable client experiences

Problem resolution

Risk & compliance awareness

Flexibility to work weekends/evenings

Education

High school degree / GED

College degree or military equivalent

Job description

JP Morgan Chase is seeking an Associate Relationship Banker for our Greenville, SC branch to deliver exceptional client service and guidance on banking solutions. You will engage customers in person and by phone, using Chase Mobile, Chase.com, and ATMs to meet financial needs and enhance their experience.

The role emphasizes relationship-building, compliance, and cross-team collaboration to connect clients with specialists for complex financial needs.