Relationship Banker: Client Experience & Solutions

Aumni; Florida; On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase is seeking a Relationship Banker in a branch setting to deliver exceptional client experiences. You will build and manage client relationships, propose banking solutions, and guide customers through digital tools like Chase Mobile and Chase.com.

You will work within branch hours, including weekends, to ensure accessibility and trust with clients while maintaining regulatory standards and a high level of hospitality across all client interactions.

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services.
• Excellent communication skills, in person and over the phone.
• Ability to resolve client issues with attention to detail and provide consistent experiences.

Responsibilities

• Put clients first and deliver attentive service in a welcoming environment.
• Manage assigned clients and meet with them to build lasting relationships and tailor recommendations.
• Engage with clients to understand needs and propose banking solutions.
• Educate clients on technology solutions like mobile apps and online banking.
• Learn products and procedures quickly to consult on banking solutions with teammates.

Skills

Sales experience

Excellent communication

Customer service

Regulatory compliance awareness

Problem solving

Education

High school diploma or equivalent

College degree or military equivalent (preferred)

Licensing requirements (SIE, Series 6, Life licenses)

Job description

JPMorgan Chase is seeking a Relationship Banker in a branch setting to deliver exceptional client experiences. You will build and manage client relationships, propose banking solutions, and guide customers through digital tools like Chase Mobile and Chase.com.

You will work within branch hours, including weekends, to ensure accessibility and trust with clients while maintaining regulatory standards and a high level of hospitality across all client interactions.