Relationship Banker: Client Experience & Solutions

JPMorgan Chase & Co.; Bolingbrook (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. in Bolingbrook, IL is seeking a Relationship Banker to represent the Chase brand in our branch, delivering welcoming, attentive service and using Chase Mobile App, Chase.com, and ATMs to help clients achieve their financial goals.

You will manage assigned clients, meet with them in person and by phone to understand needs, tailor product recommendations, educate customers on technology, and collaborate with a team of experts while adhering to risk and regulatory requirements.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries.
• Ability to create memorable experiences for clients.
• Excellent communication skills, in person and by phone.
• Ability to meet risk and compliance obligations, including training.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service.
• Manage assigned clients and proactively meet with them to build lasting relationships.
• Engage in clear, consultative communication to understand clients' needs.
• Educate clients on technology solutions such as Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures to effectively consult and connect clients to experts.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Customer service

Communication skills

Financial services knowledge

Tech savvy / digital banking

Attention to detail

Education

High school diploma

Licensing requirements (SIE, FINRA 6, 63, Life licenses)

Job description

JPMorgan Chase & Co. in Bolingbrook, IL is seeking a Relationship Banker to represent the Chase brand in our branch, delivering welcoming, attentive service and using Chase Mobile App, Chase.com, and ATMs to help clients achieve their financial goals.

You will manage assigned clients, meet with them in person and by phone to understand needs, tailor product recommendations, educate customers on technology, and collaborate with a team of experts while adhering to risk and regulatory requirements.