Relationship Banker - Client Experience & Solutions

Bank of America; Aurora (CO); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Pay range disclosed

Job summary

Bank of America in Colorado is seeking a customer-focused associate to engage clients in the lobby, educate on self‑service tools, and process cash transactions accurately. You will build deep client relationships and guide them to solutions that meet their financial goals.

The role requires strong communication, ability to learn new technology, and flexibility to work weekends or extended hours as needed. Candidates with sales experience and cash handling are preferred.

Qualifications

• High school diploma or equivalent is required.
• Bachelors or relevant associate degree preferred for advancement.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes to do what is right for clients and the bank, complying with laws.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Bachelor's Degree or business-relevant Associate’s Degree

Job description

Bank of America in Colorado is seeking a customer-focused associate to engage clients in the lobby, educate on self‑service tools, and process cash transactions accurately. You will build deep client relationships and guide them to solutions that meet their financial goals.

The role requires strong communication, ability to learn new technology, and flexibility to work weekends or extended hours as needed. Candidates with sales experience and cash handling are preferred.