Client Experience Relationship Banker

Bank of America; Grosse Pointe Woods (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is seeking an enthusiastic team member to engage clients in the lobby, educate them on self-service banking options, and process cash transactions with accuracy. You will build relationships to identify financial needs and connect clients with suitable solutions.

The role requires strong communication, the ability to learn new platforms, and flexibility to work weekends or extended hours as needed.

Qualifications

• Experience in financial services or sales is preferred.
• Strong communication and relationship-building skills.
• Ability to learn and adapt to banking platforms and policies.

Responsibilities

• Engage clients in the lobby and assist with transactions using self-service tools.
• Process cash transactions accurately and efficiently.
• Build relationships to meet client financial needs and goals.
• Follow processes and comply with laws and bank guidelines.
• Support clients with general banking information and services.

Skills

Adaptability

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Client Solutions Advisory

Referral Management

Banking Knowledge

Education

Bachelor's or Associate's Degree

High School Diploma or GED

Job description

Bank of America is seeking an enthusiastic team member to engage clients in the lobby, educate them on self-service banking options, and process cash transactions with accuracy. You will build relationships to identify financial needs and connect clients with suitable solutions.

The role requires strong communication, the ability to learn new platforms, and flexibility to work weekends or extended hours as needed.