Relationship Banker: Client Care & Banking Solutions

Bank of America; Jackson (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Industry-leading benefits

Paid time off

Job summary

Bank of America in Jackson, CA is seeking a lobby associate to educate clients on self-service options and assist with transactions. You will build relationships, guide customers to financial solutions, and handle cash responsibly.

The role requires strong communication, adaptability, and a customer-first mindset in an in-office setting with occasional weekends or extended hours as needed.

Qualifications

• High School Diploma or GED.
• Experience in financial services or sales is a plus.
• Willingness to learn and adapt to new banking tech.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes to do what is right for clients and the bank.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Prospecting

Pipeline Management

Account Management

Business Acumen

Education

High School Diploma

Job description

Bank of America in Jackson, CA is seeking a lobby associate to educate clients on self-service options and assist with transactions. You will build relationships, guide customers to financial solutions, and handle cash responsibly.

The role requires strong communication, adaptability, and a customer-first mindset in an in-office setting with occasional weekends or extended hours as needed.