Client Solutions & Relationship Banker

Bank of America; Burbank (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America in the United States is seeking a client-focused team member to engage clients in the lobby and guide them through self-service options like mobile and online banking. You will process cash transactions accurately and help clients connect to solutions that meet their financial goals.

This in-office role requires strong relationship-building and communication skills, plus the ability to learn new platforms.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Strong interpersonal skills and ability to educate clients.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience and supports cash handling responsibilities.

Skills

Customer focus

Relationship building

Communication

Problem solving

Time management

Education

High School Diploma

Bachelor's Degree

Job description

Bank of America in the United States is seeking a client-focused team member to engage clients in the lobby and guide them through self-service options like mobile and online banking. You will process cash transactions accurately and help clients connect to solutions that meet their financial goals.

This in-office role requires strong relationship-building and communication skills, plus the ability to learn new platforms.