Relationship Banker - Chandler/Tempe: Client Banking Pro

National Black MBA Association; Phoenix, Northern (AZ, KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Phoenix is seeking a client-focused banking professional to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. You will build relationships, drive the client experience, and manage daily center operations in a 40-hour workweek.

The role requires strong communication, adaptability, and a proactive approach to helping clients meet financial goals while adhering to regulatory guidelines.

Qualifications

• Enthusiastic, self-starter with strong work ethic and results focus.
• Collaborates effectively to build relationships and get things done.
• Confident in identifying client solutions based on needs.
• Effective communicator, comfortable engaging all clients.

Responsibilities

• Engages clients in the lobby to educate and assist with self-service banking (mobile, online, ATM).
• Processes cash transactions accurately and efficiently.
• Builds relationships to meet financial needs and drives client experience.
• Manages center traffic, appointments, and outbound calls.
• Follows laws and regulations in daily activities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Client Management

Client Experience Branding

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America in Phoenix is seeking a client-focused banking professional to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. You will build relationships, drive the client experience, and manage daily center operations in a 40-hour workweek.

The role requires strong communication, adaptability, and a proactive approach to helping clients meet financial goals while adhering to regulatory guidelines.