Relationship Banker — Chandler/Tempe Area | Growth & Impact

Bank of America; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Bank of America in Phoenix seeks a client-focused banking associate to engage customers in the lobby, educate on self-service tools, and process transactions with accuracy. You will build relationships, follow approved processes, and ensure compliance with regulations while supporting sales goals.

Weekend hours and occasional extended shifts are required to serve centers within reasonable distance. The role emphasizes delivering a positive client experience, collaborating with specialists across

Qualifications

• Enthusiastic, highly motivated self-starter with strong work ethic and results focus.
• Collaborates effectively to meet client needs and build relationships.
• Strong ability to explain banking options and guide clients to self-service tools.

Responsibilities

• Engage clients in the lobby and educate on self-service resources (mobile, online, ATM).
• Process cash transactions accurately and efficiently for clients.
• Build relationships, follow processes, and adhere to laws and bank guidelines.
• Grow knowledge by partnering with experts in lending, investments, and small business.
• Manage client flow, appointments, and outbound calls to drive the client experience.

Skills

Adaptability

Communication

Sales

Cash Handling

Customer Focus

Problem Solving

Education

Bachelor's degree

Associate’s degree in business

Job description

Bank of America in Phoenix seeks a client-focused banking associate to engage customers in the lobby, educate on self-service tools, and process transactions with accuracy. You will build relationships, follow approved processes, and ensure compliance with regulations while supporting sales goals.

Weekend hours and occasional extended shifts are required to serve centers within reasonable distance. The role emphasizes delivering a positive client experience, collaborating with specialists across