Relationship Banker: Build Trust & Financial Solutions

Bank of America Corporation; Los Angeles (CA); In loco; USD 34.000 - 37.000; Tempo pieno

Descrizione del lavoro

Bank of America Corporation is seeking a client services associate to engage clients in the lobby and educate them on self-service resources such as mobile, online banking and ATM transactions. You will process cash transactions accurately and build relationships to understand clients' financial goals.

The role emphasizes risk culture, adherence to laws, and delivering a positive client experience across multiple centers and shifts.

Competenze

• Strong work ethic with results-focused mindset.
• Excellent communication and relationship-building skills.
• Ability to learn and adapt to new information and technology.
• Experience in sales or customer-facing roles is a plus.

Mansioni

• Engages clients in the lobby to educate and assist with transactions via self-service resources.
• Processes cash transactions accurately and efficiently for clients.
• Drives the client experience and follows processes in compliance with laws and regulations.
• Builds relationships to meet clients' financial needs and connects them to solutions.
• Manages center traffic, appointments, and outbound calls effectively.
• Supports cross-functional collaboration with experts in small business, lending and investments.

Conoscenze

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Formazione

Bachelor's Degree or business-relevant Associate’s Degree

High School Diploma / GED / Secondary School or equivalent

Descrizione del lavoro

Bank of America Corporation is seeking a client services associate to engage clients in the lobby and educate them on self-service resources such as mobile, online banking and ATM transactions. You will process cash transactions accurately and build relationships to understand clients' financial goals.

The role emphasizes risk culture, adherence to laws, and delivering a positive client experience across multiple centers and shifts.