Relationship Banker: Build Lasting Client Relationships

94-1687665 Bank of America, National Association; Massachusetts; On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Competitive benefits package

Job summary

Bank of America Corporation in the United States is seeking a client-focused associate to engage customers in the lobby, educate on self-service options, and assist with cash transactions. You will converse with clients to understand their financial priorities and connect them to suitable solutions.

The role requires strong communication, the ability to learn new technology platforms, and a commitment to following laws and bank guidelines. Weekend or extended hours may be required.

Qualifications

• Strong work ethic with a focus on results, acting in the best interest of the client.
• Able to build relationships and educate clients on banking solutions.
• Willing to work weekends or extended hours as needed.

Responsibilities

• Executes the bank's risk culture and aims for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to do what is right for clients and the bank, adhering to laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls effectively.
• Drives the client experience and manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions Advisory Relationship

Business Development Pipeline

Prospecting

Referral Identification

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree in Business, Finance, or related field

Job description

Bank of America Corporation in the United States is seeking a client-focused associate to engage customers in the lobby, educate on self-service options, and assist with cash transactions. You will converse with clients to understand their financial priorities and connect them to suitable solutions.

The role requires strong communication, the ability to learn new technology platforms, and a commitment to following laws and bank guidelines. Weekend or extended hours may be required.