Relationship Banker: Build Trust & Grow Finances

Bluestone-Bank; Norton (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision coverage

Employer 401k match

Tuition reimbursement

Paid time off

Paid volunteer hours

Job summary

Bluestone Bank is hiring a Universal Banker in Norton, MA. You will be the financial relationship to every customer entering the bank, educating clients on banking options, and processing teller transactions. Availability to work on Saturday mornings is required.

The role offers a clear training path from Universal Banker Trainee to Senior level, with pay steps starting at $18.50 per hour and progressing with experience.

Qualifications

• Six months or more of customer service experience.
• High school Diploma or equivalent.
• Possesses strong customer service and excellent communications skills.
• Ability to quickly learn and properly use various software programs.
• Bilingual in Spanish or Portuguese is a plus.

Responsibilities

• Leads and participates in delivery of prompt and courteous customer service while following service expectations.
• Establishes proficiency of the Bank's systems needed to effectively service customers.
• Researches and resolves customer inquiries and problems.
• Cross-sells Bank products and services to meet customer needs.
• Processes financial transactions accurately and timely, balances within percentage guidelines.
• Assists with day-to-day operations of the branch.
• Provides coverage at any location required.
• Performs additional duties as requested.

Skills

Customer service

Communication skills

Bilingual (Spanish/Portuguese)

Education

High school diploma

Job description

Bluestone Bank is hiring a Universal Banker in Norton, MA. You will be the financial relationship to every customer entering the bank, educating clients on banking options, and processing teller transactions. Availability to work on Saturday mornings is required.

The role offers a clear training path from Universal Banker Trainee to Senior level, with pay steps starting at $18.50 per hour and progressing with experience.