Relationship Banker: Build Trust & Financial Solutions

JPMorgan Chase & Co.; Carson (CA); On-site; USD 40,000 - 80,000; Full time

Job summary

JPMorgan Chase & Co. in Carson, CA is seeking a Relationship Banker to represent our brand with hospitality and technology-enabled banking solutions. You will lead in acquiring, managing, and retaining client relationships, offering thoughtful financial solutions to address needs and simplify clients’ lives.

The role emphasizes building lasting relationships, delivering proactive service, and complying with banking regulations. Weekend and some evening hours are required.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries with proven success in establishing new clients.
• Ability to create memorable client experiences and tailor product benefits to needs.
• Excellent communication skills, in person and on the phone; tailor features/benefits to client needs.
• Ability to resolve client issues with attention to detail and provide consistent service.
• Willingness to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Communication skills

Relationship-building

Regulatory awareness

Education

High school diploma

College degree

Job description

JPMorgan Chase & Co. in Carson, CA is seeking a Relationship Banker to represent our brand with hospitality and technology-enabled banking solutions. You will lead in acquiring, managing, and retaining client relationships, offering thoughtful financial solutions to address needs and simplify clients’ lives.

The role emphasizes building lasting relationships, delivering proactive service, and complying with banking regulations. Weekend and some evening hours are required.