Relationship Banker: Build Relationships Grow with Training

Extraco Banks; Waco (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Excellent benefits

Career growth opportunities

Job summary

Extraco Banks in Waco is seeking a Relationship Banker to establish and nurture customer relationships, open and service accounts, and refer clients to other sales areas to drive growth.

You will be the face of the bank, delivering exceptional customer service, handling cash, processing transactions, and using digital banking tools to educate customers.

The role offers training, growth opportunities, and a supportive team in a community-focused bank.

Qualifications

• High School diploma required.
• 4 year degree strongly preferred.
• 3-5 years of customer service or sales experience required.
• 3 years of cash handling experience strongly preferred.
• 2 years retail banking experience strongly preferred.

Responsibilities

• Develop and maintain strong, trusting relationships with customers.
• Safely and accurately handle cash, coins, and negotiable instruments, and process banking transactions.
• Open and service various types of checking and savings accounts.
• Hold conversations with customers to understand financial needs and identify product opportunities.
• Provide service using SWARM Banking, greeting customers by name as they enter the lobby.
• Contribute toward monthly sales and service metrics.
• Refer customers to mortgage, wealth management, and insurance departments.
• Onboard new customers and ensure successful use of products.
• Educate customers on digital banking tools and assist with technical issues.

Skills

Banking knowledge

Adaptability

Detail oriented

Emotional intelligence

Excellent communication

Exceptional customer service

Initiative

Interpersonal skills

Stress management

Positive attitude

Education

High School diploma

4 year degree preferred

Tools

Cash handling procedures

Job description

Extraco Banks in Waco is seeking a Relationship Banker to establish and nurture customer relationships, open and service accounts, and refer clients to other sales areas to drive growth.

You will be the face of the bank, delivering exceptional customer service, handling cash, processing transactions, and using digital banking tools to educate customers.

The role offers training, growth opportunities, and a supportive team in a community-focused bank.