Relationship Banker: Build Lasting Client Relationships

JP Morgan Chase; North Bellmore (NY); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorganChase in New York is seeking a Relationship Banker to deliver exceptional client service at a Chase branch. You will manage relationships, understand financial needs, and provide tailored product recommendations while educating clients on digital banking tools.

The role requires regulatory awareness and the ability to work branch hours, including some evenings and weekends, to serve a broad client base.

Qualifications

• 1+ year of sales experience in retail banking or related industries with proven success.
• Ability to create memorable client experiences and tailor service offerings.
• Excellent communication, both in person and by phone, with strong problem-solving.

Responsibilities

• Provide attentive, welcoming service to clients and exceed expectations.
• Manage assigned clients and meet with them to understand financial needs and tailor recommendations.
• Communicate clearly to build trust, anticipate needs, and connect clients to solutions.
• Educate clients on digital banking tools (Chase Mobile App, Chase.com, ATMs) for convenient access.
• Learn products and procedures quickly and collaborate with specialists for complex needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience in Retail Banking

Excellent communication

Client issue resolution

Regulatory compliance awareness

Flexibility to work weekends/evenings

Education

High school diploma or GED

College degree (preferred)

Job description

JPMorganChase in New York is seeking a Relationship Banker to deliver exceptional client service at a Chase branch. You will manage relationships, understand financial needs, and provide tailored product recommendations while educating clients on digital banking tools.

The role requires regulatory awareness and the ability to work branch hours, including some evenings and weekends, to serve a broad client base.