Relationship Banker: Build Lasting Client Partnerships

JPMorganChase; Illinois; On-site; USD 46,000 - 62,000; Full time

Job summary

JPMorganChase is hiring a Relationship Banker to represent our bank in the branch, delivering hospitable service and using banking solutions to help clients meet financial goals. You will lead in acquiring, managing, and retaining client relationships while providing thoughtful financial guidance.

The role emphasizes learning products quickly, adhering to regulatory requirements, and collaborating with experts to address complex needs. Weekend/evening shifts are required where needed.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries with proven success in establishing new clients, deepening relationships, and delivering results.
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
• Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Excellent communication

Customer service oriented

Regulatory compliance

Risk awareness

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorganChase is hiring a Relationship Banker to represent our bank in the branch, delivering hospitable service and using banking solutions to help clients meet financial goals. You will lead in acquiring, managing, and retaining client relationships while providing thoughtful financial guidance.

The role emphasizes learning products quickly, adhering to regulatory requirements, and collaborating with experts to address complex needs. Weekend/evening shifts are required where needed.