Relationship Banker: Build Clients, Drive Banking Solutions

Bank of America Corporation; Indianapolis (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Bank of America is hiring at our Indianapolis location for a client-focused role that engages clients in the lobby, educates them on self-service banking, and processes cash transactions accurately. You will build relationships to uncover financial needs and connect clients to the right solutions.

The position emphasizes service excellence, compliance with laws, and teamwork across branches. Weekend and extended hours may be required.

Qualifications

• Self-motivated, results-driven with a strong work ethic.
• Excellent relationship-building and collaboration skills.
• Clear and confident communicator, able to educate clients on banking tools and services.
• Able to learn and adapt to new technology platforms and processes.
• Willing to work weekends and extend hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America is hiring at our Indianapolis location for a client-focused role that engages clients in the lobby, educates them on self-service banking, and processes cash transactions accurately. You will build relationships to uncover financial needs and connect clients to the right solutions.

The position emphasizes service excellence, compliance with laws, and teamwork across branches. Weekend and extended hours may be required.