Relationship Banker: Build Client Solutions & Growth

Bank of America Corporation; Pasadena (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Bank of America is hiring for a role in our financial center to educate clients on self-service banking and to process cash transactions, helping clients meet their financial goals. You will engage with clients in the lobby, gather insight, and connect them to appropriate solutions.

This position requires strong communication, relationship-building, and a flexible schedule including potential weekends or extended hours to support client needs.

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic and focus on client results.
• Collaborates effectively to get things done and build relationships.
• Shows passion, commitment and drive to improve clients' financial lives.
• Identifies solutions for new and existing clients based on needs.
• Communicates effectively and confidently with all clients.
• Learns and adapts to new information and technology platforms.
• Educates clients on self‑service banking (ATM, online, mobile).
• Applies strong critical thinking and problem solving to meet needs.
• Follows established processes and adheres to laws and regulations.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to act in clients' and the bank's best interest.
• Grows knowledge by partnering with experts in small business, lending and investments.
• Manages center traffic, appointments, and outbound calls effectively.
• Drives the client experience and service quality.
• Manages cash responsibilities and transactions.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's degree or business relevant associate degree such as business management, business administration, or finance

Job description

Bank of America is hiring for a role in our financial center to educate clients on self-service banking and to process cash transactions, helping clients meet their financial goals. You will engage with clients in the lobby, gather insight, and connect them to appropriate solutions.

This position requires strong communication, relationship-building, and a flexible schedule including potential weekends or extended hours to support client needs.