Relationship Banker — Build Connections, Grow Clients

Bank of America; Speedway (IN); Presencial; USD 34.000 - 48.000; Jornada completa

Descripción de la vacante

Bank of America is hiring in Indiana to join our client services team. The role focuses on engaging clients in the lobby, educating them on self-service options, and processing cash transactions accurately and efficiently.

You will connect clients with financial solutions to meet their goals and contribute to a high-quality client experience. This position requires a strong work ethic, excellent communication, and the ability to work weekends or extended hours as needed.

Formación

• Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results
• Collaborates effectively to get things done, building and nurturing relationships
• Displays passion and drive to deliver an experience that improves clients' financial lives
• Confident in identifying solutions for new and existing clients
• Communicates effectively and confidently with all clients
• Able to learn and adapt to new information and technology platforms
• Educates clients on how to conduct simple banking transactions through self-service tech
• Applies strong critical thinking and problem-solving skills
• Follows established processes and guidelines to do what is right for clients and the bank
• Efficiently manages time and capacity
• Willing to work weekends and extended hours as needed within reasonable distance

Responsabilidades

• Executes the bank's risk culture and drives operational excellence
• Builds relationships with clients to meet financial needs
• Follows processes and guidelines to ensure legal compliance and client service
• Grows knowledge by partnering with experts in small business, lending, and investments
• Manages center traffic, appointments, and outbound calls
• Drives the client experience and service quality
• Manages cash responsibilities

Conocimientos

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development Pipeline

Prospecting Referral Management

Educación

Bachelor's Degree or Associate’s Degree in business-related field

High School Diploma or GED

Descripción del empleo

Bank of America is hiring in Indiana to join our client services team. The role focuses on engaging clients in the lobby, educating them on self-service options, and processing cash transactions accurately and efficiently.

You will connect clients with financial solutions to meet their goals and contribute to a high-quality client experience. This position requires a strong work ethic, excellent communication, and the ability to work weekends or extended hours as needed.