Relationship Banker: Grow Clients & Financial Solutions

Bank of America; Stratford (CT); On-site; USD 32,000 - 48,000; Full time

Job summary

Bank of America in Stratford, CT is seeking a client-focused associate to engage clients in the lobby, educate them on self-service banking, and help process transactions with accuracy and care.

You will build relationships, understand client needs, and connect them with banking solutions while maintaining risk controls and compliance. Flexible scheduling and a customer-first mindset are valued.

Qualifications

• High school diploma or equivalent is required.
• Experience in financial services preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Executes risk-aware operations and builds client relationships.
• Engages clients in the lobby to educate and assist with transactions.
• Processes cash transactions accurately and efficiently.
• Educates clients on self-service options like mobile and online banking.
• Drives the client experience and grows branch activity.
• Manages time, appointments, and outbound calls to meet goals.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Stratford, CT is seeking a client-focused associate to engage clients in the lobby, educate them on self-service banking, and help process transactions with accuracy and care.

You will build relationships, understand client needs, and connect them with banking solutions while maintaining risk controls and compliance. Flexible scheduling and a customer-first mindset are valued.