Relationship Banker: Client Solutions & Financial Guidance

Bank of America; Lakeland (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America is hiring for a frontline role focused on educating clients in lobby services and guiding them through self-service transactions. You will handle cash transactions, maintain accuracy, and build relationships to understand and meet client financial needs.

The position emphasizes strong client service, compliance with laws and bank guidelines, and availability to work shifts including weekends as needed. In-office culture with collaborative teams.

Qualifications

• Bachelor's Degree or business-related Associate's Degree is preferred.
• High School Diploma or equivalent is required.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions.
• Processes cash transactions accurately and efficiently as needed.
• Fosters client relationships to meet financial needs and connect to solutions.

Skills

Adaptability

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Client Management

Client Solutions Advisory

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is hiring for a frontline role focused on educating clients in lobby services and guiding them through self-service transactions. You will handle cash transactions, maintain accuracy, and build relationships to understand and meet client financial needs.

The position emphasizes strong client service, compliance with laws and bank guidelines, and availability to work shifts including weekends as needed. In-office culture with collaborative teams.