Relationship Banker

PNC Financial Services Group, Inc.; South Bend (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

401(k) with PNC match

Job summary

PNC Financial Services Group, Inc. in South Bend, IN is seeking a Personal Banker to acquire and deepen the branch customer base through proactive sales and exceptional service.

You will manage the customer experience, educate clients on how to use digital tools and products, collaborate with ecosystem partners, and protect the bank by following policies. This role emphasizes building trust, loyalty, and meeting client financial needs while contributing to branch results daily in an in-office

Qualifications

• Associates or equivalent degree required; related experience may be considered.
• Typically requires 3+ years experience.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Positions PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. in South Bend, IN is seeking a Personal Banker to acquire and deepen the branch customer base through proactive sales and exceptional service.

You will manage the customer experience, educate clients on how to use digital tools and products, collaborate with ecosystem partners, and protect the bank by following policies. This role emphasizes building trust, loyalty, and meeting client financial needs while contributing to branch results daily in an in-office