Personal Banker – Grow Customer Wealth & Loyalty

PNC; Plainfield (IN); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical and prescription drug coverage

Dental and vision options

401(k) with PNC match

Stock purchase plan

Paid holidays and vacation

Job summary

PNC is seeking a Personal Banker in Plainfield, IN to grow the branch customer base and help clients improve their financial wellbeing through proactive sales and service. You will engage customers, explain PNC solutions, and collaborate with ecosystem partners to strengthen loyalty and wallet share.

The role emphasizes in-office work, risk awareness, and delivering a differentiated customer experience while supporting the branch team in daily operations.

Qualifications

• Associates or equivalent degree required, with related experience preferred.
• 3+ years experience in banking or retail financial services.
• Ability to work in an in-office environment and pass background checks.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service.
• Lead customer conversations and identify PNC solutions.
• Drive loyalty and expand wallet share via ecosystem partnerships.
• Educate customers on managing financial transactions using technology.
• Adhere to policies and manage branch operations efficiently.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

In-Office Presence

Education

Associates degree or equivalent

Job description

PNC is seeking a Personal Banker in Plainfield, IN to grow the branch customer base and help clients improve their financial wellbeing through proactive sales and service. You will engage customers, explain PNC solutions, and collaborate with ecosystem partners to strengthen loyalty and wallet share.

The role emphasizes in-office work, risk awareness, and delivering a differentiated customer experience while supporting the branch team in daily operations.