Relationship Banker

Jobtailor; Duluth (MN); On-site; USD 42,000 - 64,000; Full time

Job summary

Jobtailor in Minnesota (Duluth) is seeking a customer-focused Banking Specialist to engage clients face-to-face, assess banking needs, open accounts, and originate consumer loans while delivering tailored financial guidance.

You will educate customers on deposit and loan products, process applications, ensure NMLS compliance, and support branch operations with strong communication and problem-solving skills.

Qualifications

• High school diploma or equivalent required.
• NMLS registration required and ongoing compliance.
• Experience in financial services and knowledge of products.
• Excellent communication and problem-solving skills.

Responsibilities

• Build relationships with customers by meeting face to face and engaging them when and where they need the best possible counsel.
• Assess and attend to customers’ banking needs and educate on deposit and loan products.
• Originate and close consumer loans and open accounts.
• Open and/or close the branch and ensure compliance with policies and procedures.
• Process customer information and teach digital banking tools.

Skills

Client communication

Active listening

Problem-solving

Digital technology training

Cash handling

Consumer loan origination

Account opening

Regulatory compliance

Effective communication

Education

High school diploma or equivalent

NMLS registration

Tools

CRM systems

Banking software

Job description

• Build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel
• Assess and attend to customers’ banking needs
• Obtain and process customer and account information
• Educate clients on available deposit and loan products and services
• Recommend financial solutions based on each customer’s unique goals and needs
• Originate and close consumer loans
• Open accounts
• Open and/or close the branch

Requirements

• National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including, but not limited to maintaining a satisfactory criminal and credit record
• High school diploma or equivalent
• Less than four years job related, retail banking experience or a combination of experience and commensurate training
• Effective and confident client communication
• Proven ability to learn and adapt to new information and technology platforms
• Experience in financial services and knowledge of financial services industry, products and solutions
• Cash handling experience
• Active listening and excellent problem-solving skills
• Ability to teach customers how to use digital technology
• Comprehensive knowledge of all applicable bank and branch policies, procedures and support systems
• Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Core Competencies

Demonstrates expertise in customer relationship management and financial services, with a strong ability to assess banking needs and recommend tailored financial solutions. Proficient in compliance with regulatory requirements and effective communication with clients.

Highest-signal resume keywords

• NMLS Registration
• Retail Banking Experience
• Financial Services Knowledgei>
• Cash Handling Experience
• Client Communication

Hard Skills

• Consumer Loan Origination
• Account Opening
• Financial Product Education
• Regulatory Compliance
• Digital Technology Training

Soft Skills

• Active Listening
• Problem-Solving
• Effective Communication
• Adaptability

Certifications & Qualifications

• NMLS Registration

Industry Keywords

• Bank Policies
• Branch Procedures
• Financial Solutions
• Customer Engagement
• S.A.F.E. Act Compliance