Relationship Banker 2

Jobtailor; Sparta (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor in Sparta, TN is seeking a customer-focused banking professional to advise clients on deposits and loans, open accounts, and nurture relationships. You will educate customers on available financial solutions and help them achieve their goals through tailored guidance.

The role requires strong communication, regulatory knowledge (NMLS), and the ability to teach customers how to use digital banking platforms while handling cash and branch operations effectively.

Qualifications

• NMLS registration required and compliant with SAFÉ Act and Regulation Z.
• Retail banking experience and knowledge of financial services.
• Cash handling experience and ability to service customers face-to-face.

Responsibilities

• Build relationships with customers by meeting face to face and providing counsel.
• Assess and attend to customers’ banking needs and open accounts.
• Originate and close consumer loans and educate clients on products.
• Open and/or close the branch and manage daily operations.

Skills

Client communication

Active listening

Problem-solving

Adaptability

Digital technology education

Education

High school diploma or equivalent

Tools

NMLS Registration

Job description

• Build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel
• Assess and attend to customers’ banking needs
• Obtain and process customer and account information
• Educate clients on available deposit and loan products and services
• Recommend financial solutions based on each customer’s unique goals and needs
• Originate and close consumer loans
• Open accounts
• Open and/or close the branch

Requirements

• National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including, but not limited to maintaining a satisfactory criminal and credit record
• High school diploma or equivalent
• Four to five or more years of job related, retail banking experience or a combination of experience and commensurate training
• Effective and confident client communication
• Proven ability to learn and adapt to new information and technology platforms
• Experience in financial services and knowledge of financial services industry, products and solutions
• Cash handling experience
• Active listening and excellent problem-solving skills
• Ability to teach customers how to use digital technology
• Comprehensive knowledge of all applicable bank and branch policies, procedures and support systems
• Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Core Competencies

Demonstrates expertise in retail banking, including customer relationship management, loan origination, and compliance with regulatory requirements. Proficient in educating clients on financial products and utilizing digital technology to enhance customer experience.

Highest-signal resume keywords

• National Mortgage Licensing Service (NMLS) Registration
• Retail Banking Experience
• Loan Origination
• Client Communication
• Cash Handling Experience

Hard Skills

• Loan Products
• Account Management
• Financial Solutions
• Customer Needs Assessment
• Digital Technology Education

Soft Skills

• Active Listening
• Problem-Solving
• Effective Communication
• Adaptability

Certifications & Qualifications

• NMLS Registration

Industry Keywords

• Financial Services
• Bank Policies
• Regulation Z
• S.A.F.E. Act Compliance
• Customer Engagement