Float Relationship Banker

Jobtailor; San Francisco (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Jobtailor is seeking a Relationship Banker in San Francisco, CA, to build client relationships, counsel on financial products, and drive loans and accounts. You will educate clients on deposits, loans, and digital services while supporting branch operations and proactive outreach for new and existing clients.

Ideal candidates have retail banking experience, NMLS registration, and strong communication skills to advise clients on solutions and to promote digital banking tools.

Qualifications

• Experience in retail banking and customer relationship management.
• NMLS registration and credit/background checks required.
• Proactive outreach to clients and ability to recommend financial solutions.
• Knowledge of consumer and business banking products and digital services.

Responsibilities

• Build relationships with customers through face-to-face engagement and provide financial counsel.
• Assess and attend to customers’ banking needs.
• Obtain and process customer and account information.
• Educate clients on deposit and loan products and services.
• Recommend financial solutions based on customers’ goals and needs.
• Originate and close consumer loans.
• Open accounts and manage branch operations.
• Conduct proactive client outreach and follow-up.
• Identify solutions for new and existing clients.
• Maintain knowledge of retail products and digital services.
• Greet clients and process basic transactions.
• Develop partnerships with branch teammates and partners.
• Submit credit applications and service requests.
• Educate clients on emerging digital products.
• Leverage technology to improve client experience and accuracy.

Skills

Retail Banking Experience

NMLS Registration

Customer Service Skills

Digital Banking Knowledge

Sales Campaign Participation

Relationship Building

Effective Communication

Proactive Outreach

Education

High school diploma or equivalent

Tools

Digital Banking Products

Self-Service Technologies

Job description

• Build relationships with customers through face-to-face engagement and provide financial counsel
• Assess and attend to customers’ banking needs
• Obtain and process customer and account information
• Educate clients on deposit and loan products and services
• Recommend financial solutions based on customers’ goals and needs
• Originate and close consumer loans
• Open accounts and open and/or close the branch
• Conduct proactive client outreach and follow-up
• Identify solutions for new and existing clients
• Maintain knowledge of consumer and business banking products and digital services
• Greet clients and process basic transactions
• Develop collaborative partnerships with branch team members and partners
• Open consumer and business accounts, complete service requests, and submit credit applications
• Educate clients on emerging and self-service digital products
• Leverage resources and technologies to optimize client experience and operational accuracy

Requirements

• High school diploma or equivalent
• Relationship Banker 2: Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training
• Senior Relationship Banker: Typically has five or more years of job-related, retail banking experience or a combination of experience and commensurate training
• NMLS registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
• Required NMLS registration process includes a criminal background and credit check
• Ability to build and foster relationships with clients through proactive outreach and follow up
• Ability to effectively engage and communicate with clients
• Knowledge of applicable bank and branch policies, procedures and support systems
• Knowledge of retail products and services
• Customer service and interpersonal skills
• Experience participating in sales campaigns/promotions
• Experience using and demonstrating digital products and self-service technologies
• Ability to identify customers’ needs and make appropriate recommendations
• Compliance with U.S. Bank policies and procedures, Code of Ethics and Business Conduct, and workplace conduct and safety policies
• Applicants must comply with applicable employment eligibility verification requirements

Core Competencies

Demonstrates expertise in retail banking, including consumer and business account management, loan origination, and financial counseling. Proficient in utilizing digital banking products and fostering client relationships through proactive engagement and effective communication.

Highest-signal resume keywords

• Retail Banking Experience
• NMLS Registration
• Customer Service Skills
• Digital Banking KnowledgeSales Campaign Participation

Hard Skills

• Loan Origination
• Account Management
• Financial Counseling
• Transaction Processing
• Service Request Completion

Soft Skills

• Relationship Building
• Effective Communication
• Proactive Outreach
• Interpersonal Skills

Certifications & Qualifications

• NMLS Registration

Industry Keywords

• Consumer Banking
• Business Banking
• Bank Policies
• Compliance
• Code of Ethics

Tools & Technologies

• Digital Banking Products
• Self-Service Technologies