Reimbursement Supervisor

Trustbridge; Sarasota, Northern (FL, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Benefits & wellness

PTO 5+ weeks

CEU support

Tuition reimbursement

Job summary

Empath Health is a not-for-profit healthcare organization delivering Full Life Care across Florida, including hospice and home health services. We seek a Reimbursement Supervisor to oversee daily AR processes and coach the accounts receivable team, ensuring accurate billing and compliance with payer rules.

The role requires an Associate degree or equivalent billing experience, strong knowledge of Medicare/Medicaid billing, and proficiency with Netsmart EMR.

Qualifications

• Associates Degree and/or two years previous billing/medical office related experience required.
• Demonstrated experience in general healthcare billing practices; familiarity with billing software and Netsmart EMR within 3 months of post-hire.
• Strong knowledge of Medicare/Medicaid billing rules and regulations, HIPAA, etc.
• Strong knowledge of billing processes for all payer types (Medicare, Medicaid, Commercial Insurance and Private Pay).

Responsibilities

• Oversee daily AR processes and coach accounts receivable team members.
• Provide support to the Director, Reimbursement and conduct performance appraisals.
• Perform corrective action plans for direct reports when necessary.

Skills

Billing

Medicare/Medicaid rules

Communication

Education

Associate degree

Billing certification courses (preferred)

Tools

Netsmart EMR

UB-04/CMS-1450

CMS-1500 forms

Microsoft Office

Job description

Empath Health is currently seeking an Reimbursement Supervisor to join our team.

What You’ll Do

• Responsible for overseeing daily processes, training and coaching the accounts receivable team members and provide appropriate support to the Director, Reimbursement.
• Responsible for performance appraisals and when necessary, corrective action plans for their direct reports.

Why Join Empath Health?

• Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
• Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
• Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
• Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
• Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What You'll Need

• Education and/or Experience: Associates Degree and/or two years previous billing/medical office related experience required. Bookkeeping or billing certification courses preferred. An equivalent combination of professional experience and education may be considered as meeting the Education / Professional requirements.
• Demonstrated experience in general healthcare billing practices; proficiency with billing software and Netsmart EMR within 3 months of post-hire.
• Strong expertise in Medicare/Medicaid billing rules and regulations, state laws, Health Insurance Portability and Accountability Act (HIPAA), etc.
• Strong knowledge of billing processes for all payer types (Medicare, Medicaid, Commercial Insurance and Private Pay) including familiarity with UB-04/CMS-1450 and CMS-1500 claim forms.
• Experience and knowledge of the Medicare Direct Data Entry (DDE) System and Ability verification system.
• Accurately perform mathematical computations and audit data to detect errors.
• Ability to work well within a team environment and provide support and guidance to other Colleagues.
• Strong interpersonal, communication and customer service skills. Must have ability to be self-motivated and take initiative.
• Strong knowledge and familiarity with medical terminology.
• Strong PC skills, including proficiency in Microsoft Office Suite, database applications and medical billing applications.
• Ability to keyboard 30 wpm

What You'll Find at Empath Health

Unified in empathy, we serve our communities through extraordinary Full Life Care for All.

Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.

Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.

At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.

Equal Opportunity Employer
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