Rehire Client Support Associate

Jackson Hewitt Inc.; Crawfordsville (IN); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Signing bonus

Free identity theft protection

401k with Company Match

Referral bonus opportunities

Free continuing tax education

Job summary

Jackson Hewitt Inc. is seeking a Seasonal Client Support Associate in Crawfordsville, Indiana. This role involves engaging with clients, confirming appointments, and ensuring an exceptional experience at our offices.

Candidates should possess strong communication skills and a customer-focused attitude. Full-time and part-time positions are available with flexible scheduling options. The position also offers numerous perks, including a signing bonus and training opportunities.

Qualifications

• Excellent communication skills and interpersonal abilities.
• Ability to thrive in a retail environment while engaging customers.
• Basic computer skills for handling customer inquiries.

Responsibilities

• Engage with clients to confirm appointments and provide support.
• Distribute marketing materials to enhance client engagement.
• Support clients in a friendly, service-oriented manner.

Skills

Strong interpersonal and communication skills

Experience in a fast-paced retail environment

Basic computer proficiency and troubleshooting

Prior customer service or sales experience

Willingness to learn and grow

Job description

Benefits

• Competitive salary
• Flexible schedule
• Signing bonus
• Training & development

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client’s journey with us!

No matter your work background or experience level, we welcome you to apply!

What you need

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience is preferred, but not required
• Willingness to learn and grow in a customer-focused role

Additional Perks

• Full-time and part-time positions are available
• Flexible Schedule Options – Work that works for you!
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Corporate discount program
• Free tax preparation training and PTIN registration reimbursement
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)

If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!