Rehire Client Support Associate

Jackson Hewitt - Headquarters; Callahan (FL); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Flexible schedule options

401k with Company Match

Full-time and part-time positions available

Low-cost benefits (healthcare, dental & vision)

Free tax preparation training

Job summary

Jackson Hewitt - DER in Callahan, Florida is hiring a Seasonal Client Support Associate to deliver exceptional client experiences. The role involves engaging with clients, confirming appointments, and providing essential support during visits to the office.

We welcome applicants of all backgrounds with strong communication skills, a willingness to learn, and an interest in customer service. Full-time and part-time opportunities are available with a flexible schedule.

Join our team and take advantage of numerous benefits including free tax preparation training and healthcare options.

Qualifications

• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients to ensure exceptional experiences.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Strong interpersonal and communication skills

Basic computer proficiency and ability to troubleshoot

Experience in a fast‑paced retail environment

Job description

Benefits:

• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

No matter your work background or experience level, we welcome you to apply!

What you need:

• Strong interpersonal and communication skills
• Experience in a fast‑paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience is preferred, but not required
• Willingness to learn and grow in a customer-focused role

Additional Perks:

• Full-time and part-time positions are available
• Flexible Schedule Options – Work that works for you!
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Corporate discount program
• Free tax preparation training and PTIN registration reimbursement
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)

If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

PTIN Certification: Yes

The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.