Rehabilitation Front Office & Scheduling Specialist

Laorthospec; Lafayette (LA); On-site; USD 29,000 - 38,000; Full time

Job summary

Laorthospec in Lafayette, LA seeks a Front Office Associate to manage patient scheduling, confirm appointments, and communicate with rehab staff. The role requires handling patient payments, explaining insurance benefits, and maintaining accurate records in the EMR system.

Ideal candidates have at least a year of outpatient rehabilitation experience, strong communication skills, and a commitment to patient confidentiality.

Qualifications

• High school diploma or GED required.
• One year of experience in out-patient rehabilitation preferred.
• Knowledge of EMR systems and insurance rules.
• Strong communication and documentation skills.

Responsibilities

• Schedule patient appointments and confirm future visits.
• Explain visit costs and insurance benefits to patients.
• Collect payments and complete end-of-day totals.
• Coordinate with rehabilitation staff to clarify referrals and scheduling needs.
• Maintain patient confidentiality and PHI per regulations.
• Provide coverage at other clinic locations as needed.

Skills

Communication

EMR systems

Accurate documentation

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Laorthospec in Lafayette, LA seeks a Front Office Associate to manage patient scheduling, confirm appointments, and communicate with rehab staff. The role requires handling patient payments, explaining insurance benefits, and maintaining accurate records in the EMR system.

Ideal candidates have at least a year of outpatient rehabilitation experience, strong communication skills, and a commitment to patient confidentiality.