Rehabilitation Counselor Supervisor

State of North Carolina; Missouri; Hybrid; USD 48,000 - 84,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) seeks a Rehabilitation Counselor Supervisor to lead the Sylva VR/IL Unit in Jackson County. You will supervise counselors and staff, oversee clinical and administrative tasks, and guide program performance to disability employment goals.

The role emphasizes data-driven decision making, staff development, and collaboration with partner agencies. Hybrid schedule with weekly onsite hours is available.

Qualifications

• Master’s degree in rehabilitation counseling or counseling.
• Current CRCC certification or equivalent credential.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Direct supervision of Rehabilitation Counselors and staff to complete rehabilitation plans.
• Manage administrative tasks including casework approvals, budgets, and performance.
• Coordinate staff development, training, and consultations.
• Provide caseload coverage and assist with vacant caseloads.
• Build partnerships with community and service providers to improve employment opportunities.

Skills

Policy knowledge

Mentoring

Staff coaching

Interagency collaboration

Independent work

Education

Master’s in rehabilitation counseling

CRCC certification

Equivalent education/experience

Job description

Agency

Dept of Health and Human Services

Division

EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD

Job Classification Title

Rehabilitation Counselor Supervisor (NS)

Position Number

60054833

Grade

NC13

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Counselor-in-Charge (CIC) position is located in the Sylva VR/IL Unit in Jackson County. The CIC will be responsible for organizing and directing the daily supervision of counselors and assigned staff, casework, and providing leadership within the unit. The CIC will assist the Unit Manager with work involving planning, implementing, and evaluating the technical and administrative components of a rehabilitation program consisting of multiple caseloads, third-party programs, and a limited number of specialized rehabilitation programs. The CIC helps shape unit performance through data-informed decision-making, promotes professional development, and fosters a collaborative team environment to support individuals with disabilities in achieving their employment goals. This position will provide coverage for a mental health/general caseload.

Job responsibilities include the following:

• Providing direct case management supervision to Rehabilitation Counselors and support staff providing client services required to complete rehabilitation plans for employment


• Performing administrative management tasks to include casework approvals to ensure quality service delivery for the assigned coverage area, budget development, and performance management


• Providing and scheduling staff development, training, consultations and action plans to enhance staff and program performance


• Providing assigned caseload coverage and assisting with coverage for vacant caseloads


• Fostering collaborative relationships with community and partner agencies and other service providers to enhance employment opportunities for people with disabilities

Knowledge Skills and Abilities/Management Preferences

Salary Range: $48,222.00 - $84,388.00

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

The following Management Preferences are not required, but applicants that possess these skills are preferred:

Demonstrated knowledge of federal and state policies/regulations governing the delivery of services to individuals with disabilities

Demonstrated experience mentoring, coaching, and training staff in a supportive manner

Knowledge of how to build and maintain effective working relationships with consumers, family members, and other professional and specialty service providers involved in the rehabilitation process

Proven ability to work independently and as part of a collaborative team environment

Position is funded in part through federal funds.

Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours.

Posting closes at 11:59 p.m. the night before the end date.

About Division of Employment and Independence for People with Disabilities (EIPD):

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits.

Supplemental Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy, which consists of complying with all federallaws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran’s Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.


• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.


• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of their DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master’s degree in rehabilitation counseling or counseling from an appropriately accredited institution and two years of experience as a rehabilitation counselor; OR

Current certification as a Certified Rehabilitation Counselor by the Commission of Rehabilitation Counselor Certification (CRCC), and two years of experience as a rehabilitation counselor.

OR

An equivalent combination of education and experience.

Necessary Special Requirement: Successful completion of the agency requirements for independent counselor status.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.