Rehab Therapy Admin Specialist

Sturdy Memorial Hospital; Attleboro (MA); Hybrid; USD 26,000 - 39,000; Full time

Job summary

Sturdy Memorial Hospital is seeking an Administrative Assistant to support Rehab Services (Physical, Occupational, and Speech Therapy). This role involves professional patient communication, scheduling, and insurance verification in a fast-paced clinical environment.

Ideal candidates have at least one year in medical admin in a healthcare setting, strong organization, and knowledge of insurance processes. Must maintain confidentiality and collaborate with clinicians to ensure smooth patient flow.

Qualifications

• Minimum of one year of experience as a Medical Administrative Assistant/Secretary in a healthcare setting.
• Excellent communication, organization and multitasking skills.
• Knowledge of insurance processes, benefit verification, and therapy authorization requirements.
• Proficient in EMR systems and scheduling software.
• Strong attention to detail and ability to work as a team member in a fast-paced environment.

Responsibilities

• Serve as primary contact for patients in Rehab Services (Physical, Occupational, Speech Therapy).
• Handle incoming calls, schedule appointments, and answer patient inquiries.
• Obtain and verify insurance authorizations and support therapists with scheduling.
• Maintain confidentiality and deliver accurate patient information in a fast-paced setting.

Skills

Communication

Organization

Multitasking

Insurance processes

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

EMR systems

Scheduling software

Job description

Sturdy Memorial Hospital is seeking an Administrative Assistant to support Rehab Services (Physical, Occupational, and Speech Therapy). This role involves professional patient communication, scheduling, and insurance verification in a fast-paced clinical environment.

Ideal candidates have at least one year in medical admin in a healthcare setting, strong organization, and knowledge of insurance processes. Must maintain confidentiality and collaborate with clinicians to ensure smooth patient flow.